• All Locations
    Johannesburg
  • Vacancy Type
    Permanent
  • Job Description

  • Arcfyre International is seeking a dynamic and experienced Operations Manager to lead and oversee our protective teams across multiple high-risk and corporate locations. The successful candidate will demonstrate strong leadership, risk management, and strategic planning skills, while upholding Arcfyre’s core values and commitment to operational excellence.

    Key Responsibilities include but are not limited to;

    1) Lead and manage a geographically dispersed team of Close Protection Specialists and other operational based staff.
    2) Ensure compliance with Arcfyre’s policies, ISO standards, PSIRA regulations, and client-specific protocols.
    3) Conduct inductions, upskill teams, and promote continuous professional development.
    4) Coordinate project resource planning, briefings, and incident responses.
    5) Maintain high standards of service delivery through operational excellence and client engagements.
    6) Enhance security operations using modern technologies to optimise business efficencies.
    7) Drive efficiency by optimising resources used in or on tasks, managing costs, and oversee the overall operational functions.
    8) Serve as a mentor to staff, manage internal conflict resolution, and liaise with high-level corporate clients.
    9) Work alongside other departments staff and management to ensure the sucessful completion of tasks.
    10) Ensure that all resources have the sufficent support to be successful.

  • Qualifications

  • Qualification
    Close Protection / Close Protector / Executive Protection equal to or greater than an NQF level 5
    SAPS Handgun Competency
    Handgun Business Purpose Proficiency
    Drivers permit (Personnel and Goods)
    PSIRA certification grade C or greater
    FPOS (First Person on Scene) / Emergency Medical / FREC (First Response Emergency Care) equal to or greater than an NQF level 3
    Project Management certification equal to or greater than an NQF level 5 (desirable) 

    Experience
    7+ years international Close Protection / Corporate Executive Protection experience 
    2+ years managerial/leadership experience

    Skills
    Security & Risk Management
    Leadership & People Management
    Client Relationship Management
    Operational Efficiency & Logistics
    Compliance & Legal Knowledge
    Decision-Making & Crisis Management
    Technological & Analytical Skills
    Interpersonal skills

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